Refund & Return Policy

Last Updated: August 2026 | Made For Birthday

❤️ 30-Day Happiness Guarantee

We want every birthday celebration to be unforgettable! If your product arrives defective, damaged during transit, or significantly different from what you ordered, we will send a free replacement or issue a 100% full refund.

1. Eligibility Window

Our return and replacement request window is valid for 30 calendar days from the date your tracking status shows Delivered.

2. Covered Issues (Eligible for Free Replacement or Full Refund)

You are entitled to a full refund or immediate replacement at zero extra cost if:

  • The product is defective, torn, broken, chipped, or damaged upon delivery.
  • The printed design is severely off-center, blurred, wrong color, or misspelled due to our manufacturing error.
  • You received the incorrect item, wrong size, or wrong design compared to your order invoice.
  • The package was lost in transit and confirmed by the shipping carrier.

3. How to Request a Refund or Replacement

To initiate a resolution swiftly, please follow these simple steps:

  1. Take 2-3 clear photos or a short video showing the issue (defective area, shipping label, or wrong item).
  2. Send an email to [email protected] with your Order Number (e.g. #MFB-1234) in the subject line.
  3. Our customer support team will review your evidence within 24 business hours and immediately process your preferred remedy (Free Replacement or Full Refund).

4. Refund Processing Time

Approved refunds are processed back to your original payment method (Credit Card, Debit Card, or PayPal) within 3 – 5 business days, depending on your financial institution.

5. Contact Information

  • Email: [email protected]
  • Phone: +1 (260) 555-1234
  • Address: 5534 Saint Joe Rd, Fort Wayne, IN 46835, United States